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Who is this book for?
What age are Storydo family books aimed at?

The books are written with children from toddlerhood up to about six or seven years old in mind, but we’ve had many families tell us that their primary-aged children also loved the book. Toddlers enjoy looking at the familiar faces in the books, plus the language used can help their speech development. Preschoolers can find the book inspiring in many ways; parents have shared that the books have sparked really open conversations. Reception and year one children can start reading the book themselves, fostering a love of books. At this age, children usually become more aware of the world around them, including other families, so if your family set up is different, the book is a good way to celebrate it.


Do you cater for all family setups?

Absolutely! Our BookBuilder chooses questions from tens of thousands of options to help you create a book that’s most relevant for your family. We have designed story threads for one-parent families (either by design or through circumstance), two-parent families, co-parent and blended families, plus families with a child who has been adopted or fostered. All of our story threads allow various changes to the family set-up, such as a step-parent moving in, a sibling joining the family, a bereavement or a parent transitioning. You can edit the suggested text that we provide or use your own words – it’s entirely up to you.


Are the books LGBTQ+ inclusive?

Yes. Storydo has been designed with all family-setups in mind, so they’re suitable for everybody. We offer a section, for example, that includes some suggested wording on how to talk to your child about gamete donation and someone who is transitioning. You can also choose from a selection of pronouns (including neo pronouns), and we offer gender-neutral terms as you create your book. The BookBuilder does assume, for example, that grandfathers use he/him, or in the case of egg donation, that female gamete is donated by a woman. However, it’s easy to edit and change the text in the page editor.


What does the book cover?

The book covers all the most important people in your child’s life and how their family came to be, from solo parents deciding to go it alone, to co-parenting set-ups or families who have adopted a child. It talks about the wish for a child (and donor conception if relevant), as well as the pregnancy and birth. It finishes with two long chapters about your family life and favourite memories that you’ve made. There is also the opportunity to broach more complex subjects, such as donor conception, somebody passing away, adoption or parental separation.


Making your Storydo Family Book
Tips for using the Storydo BookBuilder

How do I go back?

You can use the browser back button to go back within the current session.

Uploading photos

You can either drop an image on the page or upload it from your photo library or computer. You can then edit or change images in the page editor.

Editing your Storydo book

• You can edit your texts and pictures in the layout view or via the ‘view all spreads’ button. • In the layout view, you can edit the text in the text field. Don’t forget to press ‘save’ to confirm your changes. • You can replace the existing images by tapping (mobile device) or by drag and dropping (desktop).


How does the BookBuilder work?

To create a Storydo book that’s most relevant for you, our BookBuilder picks out from thousands of questions to help you tell your story. The result is a completely unique book about your family. Based on the answers you give and the route you take through our BookBuilder, it will ask you relevant questions and compose text and layouts using the answers and photos you provide. Most questions just require very brief answers, such as names, activities or locations. Give it a try by clicking on ‘Start my book’ on the top menu.


How much time do I have to complete the book?

After we receive your payment at the end of making your first chapter, you have two months to finish your book. If you don’t finish by this time, please email us at hello@storydo.co.uk for an extension. We’ll send you reminders, too.


How much will I have to write?

When we say ‘books that write themselves,’ we mean it! A lot of the questions ask for one-word answers, such as people’s names and places. Sometimes we ask for an activity or a few words, but there are always plenty of examples which are easy to follow. Most customers simply adapt one of the examples to suit their own situation. There are some instances where we will ask you if you would like to write a sentence about a subject, but we only do this if it’s impossible to make suggestions, and most of the time you can just skip these questions if you would rather not answer.
The version for families who have adopted or are fostering a child requires more writing.


How much can I write – is there a word limit?

Depending on the number of pictures on the layout, you can include between 300 and 500 characters on most pages. We recommend keeping your wording quite short and simple though, and using the book as a prompt to tell more of your family stories when you look at it with your child rather than trying to put everything into words.


What photos do I need?

Aim to have the photos you wish to use on the device you are creating your book on, so they’re easy to access. For images that may be harder to get hold of (like people from your past), we offer illustrations if you can’t access the photos. You may wish to gather photos of key people (for example, grandparents, close relatives and family friends) as well as key moments, such as weddings, pregnancy and your child as a newborn and toddler. It’s worth remembering that there is no such thing as a perfect family photo – the book is designed to make all photos look good. Just make sure though that everybody is happy with the images used. Please note that you can only use the jpg or png format for images.


How long does it take to make a book?

If you have all of your images to hand, you can create the whole book in as little as an hour, but a lot of our customers do it over a couple of sessions. Gathering the photos can take some time, so our advice is to not worry too much about finding the perfect shot, as our book is designed to work with all images, and your child won’t mind if one image isn’t perfectly lit or composed.


How many pages will the book be?

Between 50 and 70 pages, but it may be slightly smaller (for example, if you don’t include any people from your past). Likewise, it can be larger, depending how many people you choose to include, and on your circumstances.


Broaching challenging or difficult subjects
How shall I tell my child about their donor conception?

Psychologists, donor-conceived people and experts recommend that parents should tell their child about their conception via egg, sperm, or embryo donation early in their lives, ideally so that they don’t remember a time when they didn’t know. Many also argue that it’s the child’s right to know. While it’s not always easy to talk to your child about how they were conceived, this book will tell your child’s unique story in an open and honest way, hopefully making the child feel good about their beginnings and building trust in their relationship with you. This book will show your child that they are at the very centre of your family, strengthening their identity and sense of belonging. More information on telling your child about where they came from can be found on the Donor Conception Network’s website at www.dcnetwork.org.


How should I talk to my child about somebody close to them passing away?

This can be a particularly difficult subject to discuss, particularly if you are grieving yourself. Experts and psychologists agree that it’s best to be honest with children, explaining what has happened so they can make sense of it, while also admitting if you don’t know the answer to a question. It’s best to use clear and simple language. We can help by suggesting age-appropriate wording at the relevant point in your family’s story but you can also write your own words, too.


How should I talk to my child about parental separation?

It’s never easy to explain to a child why you/someone has separated. Experts encourage parents to neutrally, or positively about the other parent to the child. It can also be necessary to remind them that it’s not their fault, because many children assume otherwise. Every breakup is different, but there are some tried-and-tested ways of explaining it. Our BookBuilder suggests wordings, which you can change if you wish, but most of our customers stick with our suggestions.


How should I talk to my child about one parent disappearing out of their lives?

Children often assume that it’s their fault a parent isn’t in their life, so it’s important to reassure them that this isn’t the case. Our BookBuilder will give you a choice of tried-and-tested ways of explaining an absent parent, which you can change if you wish. Most of our customers stick with our suggestions.


Logistics
Payment

We take payment for your Storydo book once you have completed your first chapter. You can save your book as you go and return to it at a later stage as long as you complete it within two months of payment.


Refunds and returns

Please email us at hello@storydo.co.uk for a refund. We’ll refund your money straight away, as long as you haven’t pressed the ‘approve for print’ button yet, and it hasn’t been more than two months since you paid for your book.

If the book arrived in bad condition, please return it to Kemp House, 152-160 City Road, London EC1V 2NX and notify us via hello@storydo.co.uk within six months of receiving it. We will re-print the book and send it to you.


Delivery

The books are sent straight from the printer and should be with you within two weeks of clicking ‘approve to print’ when you have finished creating your book. You’ll be notified via email when your book is on its way.


What are your terms and conditions?

Terms and conditions can be found here: storydo.co.uk/t-and-cs


Where can I see your privacy policy?

Our privacy policy can be found here: storydo.co.uk/privacy-policy


How can I delete my account?

Please go to your dashboard, scroll down and click on ‘close account’.


What are your shipping costs?



UK, Europe and USA: £4

Canada, Australia, New Zealand and EFTA States: £7


Something unforeseen has happened, and I need more time to finish the book

Please email us at hello@storydo.co.uk


Contact

Any questions, please email us at hello@storydo.co.uk


Troubleshooting
I’m stuck mid-sentence/the words won’t fit

We had to limit the character count, so that the text would fit in the layout (about 300 characters words for three-picture layouts, and 500 characters for one and two-picture layouts.) However, if you go to the page editor, you can often fit more in.


Page editor: I want to add/delete an image

Scroll down below the layout, where tex and images are displayed separately. On a desktop, you can drag and drop an image on top of the image you wish to replace. Alternatively, you can click on it to select another one. On a mobile scroll down and tap the images.


How do I go back?

You can use the back button on your browser to navigate back within your current session. If you need to go back to a layout you have done in a previous session, you can always click on the ‘show all pages’ button, to view or edit any completed layout(s).


How do I edit the layouts?

Once you see the layout, scroll down until you see a text field. You can edit the text here. To change images, scroll down until you see the photos. On a desktop, drag and drop a new image on top of the current one that you wish to replace. On a phone or tablet, tab and replace. Once you have finished, press ‘Save changes’ and ‘continue’ to move to the next page.


How do I zoom into the image, or move it around?

Once you are in the page editor, click or tab the image. A menu will pop up which will allow you to move and zoom in and out of the image.


I’m stuck/something doesn’t work?

Please email us at hello@storydo.co.uk


The questions don’t make sense for my family setup

If it’s just one or two pages that don’t quite fit, please consider editing the words in the page editor (just scroll down below the layouts, where the text and images is displayed). If it’s more than that, please get in touch with us at hello@storydo.co.uk so we can help you.


The BookBuilder won’t move onto the next layout

Please try the following: • Check your wifi connection. • Reload the page by clicking the relevant icon at the top of the menu bar. • Log out of Storydo and back in, or quit your browser Contact us at hello@storydo.co.uk if problems persist


Which image files are supported?

Jpgs and Pngs only


When should I use capitals and full stops?

Most questions just require you to write a couple of words. For those, please use lowercase (unless it’s a name or proper noun) and no full stop. Some questions ask you to write a whole sentence. Please start these with a capital and add a full stop at the end. If your device insists on starting a new line with a capital letter, please correct these in the page editor or disable automatic corrections on your device.


Why does the book change voice (from they are… to we are…)?

We extensively tested which voice the stories should be in, and the most popular version was to start off in the third person (for example, ‘Mummy and Daddy met at a party’, or ‘the baby that would become Sophie’) and then switch to ‘we’ and ‘you’ once the family is established and the child is born. However, you can change this in the page editor if you wish.