fbpx

 

 

Terms and Conditions

 

1          These Terms and Conditions and other documents that apply

 

1.1       These are the Terms and Conditions, (these “Terms”, “Terms”) of Storydo Ltd., (“Storydo” “we”, “our” or “us”). 

 

1.2       Please read these Terms carefully before placing an order with us. These Terms apply to the use of our website, (“our Website”) and set out the terms of purchase of any of our books (“Book” “Books”) that we offer for sale to an individual customer (“Consumer”, “you” “your”) or to an organisation (“Business Customer”), together a “Customer”.

1.3       These Terms explains that other documents apply to the use of our Website and any other website of ours, (including the Storydo Bookbuilder), who we are, how you can contact us, and how you can purchase our Books and other important information.

1.4       When you order our Books, you will be required to read and accept these Terms. If you do not agree to comply with and be bound by these Terms, you will not be able to order Books through our Website. 

1.5       These Terms are subject to the law of England and Wales (“Applicable Law”) and are in the English language only. In the event there is a conflict in meaning between the English language version of these Terms and any version or translation of these Terms in any other language, the English language version shall prevail.  

1.6       These Terms apply to any visitor to our Website whether or not a Customer or prospective customer of ours.

1.7       Other documents apply to the use of these Terms

The following documents also apply to your use of our Website:

Our Website terms and conditions of use, which can be found here.

Our Privacy Policy, which can be found here.

Our Cookie Policy, which can be found here.

Our Acceptable Usage Policy, which can be found here.

 

2          Who we are and information about us and how to contact us

            We are Storydo Ltd, (‘we’, ‘our’, or ‘us’).   Our company registration number is 13626201 and our registered office is at Kemp House, 152-160 City Road, London EC1V 2NX.

You can contact us at: hello@storydo.co.uk 

 

3          Access to our Website, use of our Services and your account with us

3.1       Access   to and use of our Website is subject to our Website terms and conditions of Use. Please ensure that you have read them carefully, that you understand them, and that you agree to them.

3.2       The Services that we offer means helping a Customer to create a Book in our Storydo BookBuilder, by supplying prompts and layouts, as well as arranging to have the book printed and delivered via third party suppliers. These Terms apply to your use of  Storydo BookBuilder and all supplies of Books by us to any Customer. Book means any of the Books we offer for sale on our Website.

3.3       In order to use our Services and create your Book, you must open an account with us and provide us with information about yourself. 

3.4       If you are a Business Customer these Terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these Terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.

 

4          The order process 

4.1       Once  you have opened an account with us, via our Website, you will be invited to create the first chapter of your Book free of charge by using Storydo Content, (Storydo “Content” means any content in any form published on our Website by us or any third party with our consent). 

4.2       We make all reasonable efforts to ensure that our Services and Books are available, however, we are unable to guarantee this, for example, if our systems are down, or our printer cannot fulfil the order, or you are outside our delivery areas.

4.3       If you want to proceed to make your book, we request payment from you. By making payment, you will have then created an order for your Book.

4.4       You will have up to two months to complete your Book. When you finish your Book, you then press click ‘approve to print’. After this, you will not be able to make any changes to the book. 

4.5       We will send you a confirmation email confirming that we have your Book, which we will send to our printer. The printer will post a hard copy of your Book to your nominated address.

4.6       Your order is not accepted by us until we have actually despatched your Book to you.

4.7       Occasionally we may decline to accept your order, for example: – 

4.7.1    because we do not sell our Books in every country in the world. We may decline to accept an order where delivery is requested to be made to a country that we do not supply; or 

4.7.2    because some of the Content of your Book that you have Uploaded or created in the process of making your Book, we deem inappropriate or illegal. The decision not to print rests solely with Storydo. When this happens, we let you know as soon as possible and refund any sums you have paid.

4.8       We may, at any time and without reason, decline to supply your Book.

4.9       When you place your order, these Terms will apply and will be published on our Website on the day your order was made. We may alter these Terms from time to time, for example, to reflect changes in relevant laws and regulatory requirements. If we do so, details will be highlighted to you at the earliest opportunity. However, if the changes are likely to affect your order, we will inform you in advance by email and you may contact us to end the contract before the changes take effect. If you end the contract for this reason, you will receive a refund for any Book paid for but not received.

4.10     When you press the ‘approve to print’ button, you confirm that you allow us to print your Book as it is at that point. Should you wish to review your draft Book, you can click the ‘view all spreads’ button to check that the layouts, text, images, and everything else is as you want it to be.

4.11     We are unable to accept responsibility or be liable for any Content of your Book which is damaging to someone's reputation, especially if untrue; or spiteful; or malevolent in nature or manner or for any omissions, errors or mistakes. 

4.12     Once you have clicked ‘approve to print’ no refund is possible  if you change your mind about your purchase or if you realise if you have made an error.

 

5          Pricing, payment and Vouchers        

5.1       We take care to ensure that our Website is safe and that the prices stated on our Website are correct. Sometimes, the price stated may increase. We may change prices from time to time.

5.2       Where the new price is more than that shown when you ordered your Book, you will be given the option to purchase at the new price or to cancel your order. Your order will not be processed until you have responded. If you do not respond within a reasonable time, your order will be treated as cancelled and we shall inform you of this by email.

5.3       In the unlikely event that the stated price of a Book is under-priced, we will not be bound to supply the Book at the stated price provided that we notify you before we dispatch the Book to you and only if you agree to accept the Book at the correct price.

5.4       Delivery charges are not included in the price of Books shown on Our Site. For more information on delivery charges, please refer to our Website. Delivery options and related charges will be presented to you as part of the order process.

5.5       You can make the cover, introduction and first chapter free of charge. To continue after this, you need to place your order and pay for the Book through our online payment portal.

5.6       We shall be responsible for paying bank charges levied by our receiving bank. You will be liable for any other charges levied, for example if you pay in any other currency other than GB Pounds Sterling. 

5.7       If you are purchasing our Book from a country other than the UK, then you are responsible for the payment of any import taxes and duties imposed on you by any foreign jurisdiction.

5.8       Any information concerning exchange rates that we may provide to you are for guidance only and should not be relied on.

5.9       Occasionally, payment through our Website may not be possible, however, these Terms will continue to apply where applicable.

5.10     Once you have paid, we will send you a confirmation of payment and an invoice by email.

5.11     We use third party online payment providers who ensure the safety of your card details. If at any time you ask us to save your card details for future purchases of Books then we shall retain your details in accordance with our privacy policy.

5.12     In the event that we owe you money for any reason, a credit to your card account will be made within a reasonable time period but no later than 21 days after we have agreed to reimburse you. 

5.13     Voucher codes You can purchase voucher codes to give as a gift, or to take advantage of a promotion. To redeem the voucher, you will be required to create an account, create your first chapter, and place an order for a Book. After this, the order process will ask if you have a voucher code which you will then need to be entered. Unless stated otherwise, a voucher code is valid for 12 months, and can be redeemed in this time. Once the voucher code is redeemed, you have 2 months to finish your book. Please note that the voucher is for the book. The user of the voucher will still have to pay for the postage.

5.14     Voucher codes promoted by a third party

We will sometimes collaborate with charities or other organisations, who will advertise a Storydo voucher code. For each Book purchased with such a voucher code, we will make the donation specified to the charity. The voucher code also may or may not include a discount. The voucher code has to be entered when promoted during the survey, at the end of the second chapter. If applicable a discount will be applied, and the donation made to the charity. Customers using such a voucher code, will still have to pay for the postage.

5.15     If you are a business customer you have no set-off rights

            If you are a business customer you must pay all amounts due to us under these Terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

 

6          Content of your book and warranties

6.1       The Services that we provide allow you to personalise the Content of your Book. You should therefore use your own judgement or seek professional advice for any  content that we suggest for our books to use to share information with your child. We have endeavoured to provide wording that is helpful, but every child is different, and we cannot guarantee that the wording we suggest is helpful in your individual situation. It is your responsibility to make sure that any wording  works for your child.

6.2       The “Content of your Book” includes anything you Upload and for the purposes of these Terms, “Upload” means uploading by you  of any image, document, words, wording, display, exhibit, publish, distribute, transmit and/or disclose information, or other content or material for your Book. It also includes your answers to any questionnaires. 

6.3       Content of your Book also includes any Content created with the help the Storydo Bookbuilder, (please see clause 7.1 below for a definition of “Content”). You retain ownership of anything you Upload. 

6.4       You agree and warrant that you alone are responsible for the Content of your Book  and that you have not infringed any privacy rights or rights of any kind of any third party. 

6.5       You agree and warrant that if any licence is required to print and deliver the Content of your Book to you, you own the licence, or have the right to grant a licence to Storydo to print the Content of your Book and deliver it to you.

6.6       You agree and warrant that you own the copyright of any images that you upload to our Website, or you have the permission to use the image by the copyright holder to Upload the image.

6.7       You agree to us archiving the Content of your Book for seven months after we have made delivery to you.

6.8       You agree to us deleting the Content of your Book in accordance with the time specified in our privacy policy; or if you do not click the ‘approve to print’ button within 2 months; or if you have not paid us within two months of starting the book.

6.9       We do our utmost to keep your content safe and have gone to great lengths to ensure the safety of the Storydo data storage. However, unforeseen events happen, which may lead to the loss of your data. You agree that this is a risk you are willing to take, and that you will not hold Storydo liable for any consequence, resulting losses or other events linked to us losing all or part of the Content of your Book. There may be other unforeseen events that will lead to us deleting your data and/or the Content of your Book, and you agree that this is acceptable. 

6.10     You agree to indemnify us against all costs, claims and expenses arising directly or indirectly from any breach of this Clause 6 and these Terms. 

 

7          Storydo Content

7.1       “Content” means any content in any form published on our Website by us or any third party with our consent.

7.2       Storydo permits you, by grant of a limited licence, for your personal use only to create your Book through our Website.

7.3       Your attention is drawn to clause 20 which explains what you must not do with our Intellectual Property.

 

8          Cancelling your order if you change your mind

8.1       If you are a consumer, the Consumer Contracts Regulations 2013 give you the legal right to change your mind and end the Contract for any reason. 

8.2       If you wish to end the Contract for this reason, you must inform us within the cooling-off period. You can inform us by email at: hello@storydo.co.uk  Please state that you want to cancel your order and provide your name, address, details of your order and, where possible, your email address and telephone number. You can use the Model Cancellation form found at the end of these Terms, but you do not have to. 

8.3       Your cancellation notice is effective from the date on which you send it. Provided you send your cancellation notice or contact us directly by 23:59:59 on the final day of the cooling-off period, your cancellation will be valid and accepted.

8.4       If you wish to cancel your order, the following will apply:

8.4.1    You may, without giving a reason, cancel your order without within 14 days  after you have paid for your Book. Your money will then be refunded by the same method that you paid. 

8.4.2     You may, without giving a reason, cancel your order at any time within 2 months of paying for your Book as long as you have NOT yet pressed the approve to print button. Your money will then be refunded by the same method that you paid.  

8.4.3   To cancel your order and receive a refund, please email us by using the same email address that you used to create your account. Please send your email message to: hello@storydo.co.uk 

 

9          Delivery of your Book

9.1       All Books purchased through our Website will normally be delivered within 21 calendar days from the date of you press the “approve to print “ button unless otherwise agreed or specified during the ordering process. 

9.2       The delivery is arranged by our printer. Your Book will be sent by the printer either by post, by courier or by a delivery company. The carrier will make delivery in accordance with their terms and conditions, to the address stated in your order. 

9.3       On receipt of your Book, you must check the condition of the Book as soon as is practicably possible. If the Book is damaged, you must refuse delivery if this is practical, (if the delivery is made in person), and contact us straight away so that we can organise a replacement Book to be sent to you as soon as possible.

9.4       The carrier may charge you for storage and for further delivery costs. If, despite our reasonable efforts, we cannot contact you or cannot arrange for re-delivery or collection of the Books, we may end the contract between us and issue you with a refund. We may deduct a reasonable sum in compensation for any net costs incurred by us as a result.

 

10.       Your rights if there is something wrong with your Book and return of faulty Books

10.1     If you think your Book is faulty or defective in any way, you must contact us at: hello@storydo.co.uk . We honour our legal duty to provide you with Book that are as described to you on our Website and that meet all the requirements imposed by law. Remember to, that you have several options for resolving disputes with us, (see clause 21 below).

10.2     When you receive your Book, please examine it to check if there are any faults or if it is defective in any way such as the way it has been printed.  Book can only be replaced if there is an issue with them physically, we are unable to replace Book where there is an issue with the Content of your Book, (please see clause 14.1 below).

10.3     If, after 30 days of receipt of your Book, you do not inform us that there is a defect or fault, then we will assume that you are happy with your Book, and you have  accepted it.

10.4     As soon as you discover a defect or fault, you must return the Book as soon as possible and no later than 6 months from the date of receipt. You must notify us of your wish to return the Book by following the returns procedure that we sent to you.

10.5     We shall reprint your Book only if you follow our returns procedure and we receive the Book intact and in good condition. You must tell us clearly what the defect or fault is and provide and any other  information so that we can identify provide a replacement Book.  We are unable to refund you unless we know who returned the Book to us.

 

11        We are not responsible for delays outside our control 

If our supply of your Book is delayed by an event outside our control, for example: problems with the printing of your Book or delivery issues, we contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we will not compensate you for the delay, but if the delay is likely to be substantial you can contact us at: hello@storydo.co.uk to end the contract between us and receive a refund for any Book you have paid for in advance, but not received, less reasonable costs we have already incurred.

 

12        Books returned by Business Customers

12.1     These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Books:

12.2     Once you have pressed the ‘approve to print’ button, we only accept returns if there was a defect in the Book at the time of purchase, or we have agreed in correspondence that you may return them.

12.3     In case of a defective Book, (such as some error in the printing), the Book must be returned to us as soon as any defect is discovered but not later than six months after receipt.

12.4     So far as possible, Books should be returned:

12.4.1 with both Book and all packaging as far as possible in their original   condition;

12.4.2 securely wrapped; and

12.4.3 at your risk and cost.

12.5     Detailed instructions for returning faulty Books are on our Website at storydo.co.uk/returns Please note in particular that we cannot deal with your complaint unless you return the entire Book that you bought, that is to say, with all components and parts and in the original packaging.

12.6     When returning a faulty Book please encloses with it a note clearly stating the fault.

12.7     If we agree that the Book is faulty, we will:

12.7.1 refund the cost of return carriage; and

12.7.2  repair or reprint the book.

12.8     If we replace the Book, you have no additional claim against us either under these Terms or by statute or common law, in respect of the defect.

 

13        Disclaimer and Liability

13.1     Disclaimer

We provide only Services to you, and we are not a publisher. We do not accept any responsibility for the Content of your Book.

13.2     Our liability to consumers 

13.2.1 Except as expressly and specifically provided in these Terms:

(a)        you assume sole responsibility for the Content of your Book; 

(b)       in the event that you order a Book for a third party, you also assume sole responsibility for the content of that Book;

(c)        we will not be responsible for, and assume no liability for the Content of your Book and shall have no liability for any damage or offence caused to any family member or ex-partners, individuals, persons or any other third parties;

(d)       we will not be responsible for any errors or omissions in your words, illustrations, images, personal data, information, instructions or scripts that you have included in the Content of your Book;

(e)        we cannot be liable for any suggestions we may offer to you, for example, how you should speak to children about any subject. If you are in any doubt as to how you should speak to children, you should seek help and advice from a counsellor, psychotherapist or doctor;     

(f)        we do not represent that our Books are suitable or appropriate for your Book in any way or that we are experts in any topic; 

 

(g)        we do not represent that we have knowledge of any law other than that of the UK or that these Terms appertain to any other country’s law other than Applicable Law. All warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by Applicable Law, excluded from these Terms; and

(h)       the Services are provided to you on an "as is" basis.

13.3     We will be responsible for any foreseeable loss or damage that you may suffer as a result of our breach of these Terms or as a result of our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or negligence or if it is contemplated by you and Us when the contract is created. We will not be responsible for any loss or damage that is not foreseeable.

13.4     We take reasonable precautions to keep all data safe from hackers and other malicious activities. However, in the case of a data breach. Where customer information falls in the hands of malicious third parties, we cannot be held accountable for any losses or damages suffered as a result of such a breach.

13.5     We only supply goods for domestic and private use by consumers. We make no warrant or representation that the Goods are fit for commercial or business use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.

13.6     Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence (including that of our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

13.7     Nothing in these Terms seeks to exclude or limit your legal rights as a consumer.

 

14        Inappropriate and unacceptable Content of your Book 

14.1     Our Website acceptable use policy, which can be found here, explains in detail, what is inappropriate and unacceptable. 

14.2     You agree that must not, nor permit any person, to use our Website to Upload Content of your Book which:

14.2.1  is malicious or defamatory;

14.2.2  is commercial audio, video or music files;

14.2.3  is illegal, obscene, offensive, threatening or violent; or

14.2.4  harasses or bullies, or advocates harassing, bullying or stalking of another person.

14.2.5  is sexually explicit or pornographic;

14.2.6  constitutes or promotes illegal activities;

14.2.7  is  misleading, abusive, threatening;

14.2.8  is anything that is involved in the exploitation of persons under the age of 18;

14.2.9  violates a person’s privacy;

14.2.10 harms our Website, including viruses, Trojan horses, code and software;

14.2.11 is likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

14.2.12 gives the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;

14.2.13 solicits passwords or personal information from anyone;

14.2.14 is used to sell any goods or services or for any other commercial use;

14.2.15 includes anything other than words, photographs and illustrations;

14.2.16 uploads anything that is not age appropriate for children;

14.2.17 uploads any images you don’t own the copyright to;

14.2.18 upload any images if you do not have the permission of the copyright holder to do so;

14.2.19 uploads images of anybody who hasn’t agreed to be pictured in this way;

14.2.20 writes anything that could be construed as defamation or libel; or

14.2.21 states or suggests that Storydo Ltd or Storydo Bookbuilder is a publisher or that Storydo Ltd published your Book.       

15        Uploading Content of your Book – restricted content 

15.1     We reserve the right to refuse to print Content of your Book that you have Uploaded which does not comply with this clause 15 and these Terms.

15.2     Any Upload must not contain:

15.2.1  any intellectual property that belongs to any organisation except  your own; or

15.2.2  any misleading, false or inaccurate information. 

 

16        How we use your personal data and the Content of your Book 

16.1     How we use any personal data you give us is set out in our privacy policy which can be found at: storydo.co.uk/privacypolicy

16.2     We shall also use all reasonable endeavours to protect your personal data, including your financial credit and debit card details that you provided to us when you ordered your Book.

16.3     We understand that the Content of your Book will include very private and personal information and will use all reasonable endeavours to ensure the security of the Content of your Book.

16.4     You understand and agree that: 

16.4.1  when you create the Content of your Book, you retain ownership of all intellectual property rights in it. We have no claim on any of your intellectual property rights.

16.4.2 that you are personally responsible for any breach of the intellectual property rights of anyone else, for defamation and for any breach of any law in any jurisdiction. 

16.4.3 you accept all risk and responsibility for when determining whether any Content of your Book is in the public domain and is not confidential.

16.5     You agree to inform us at soon as is practically possible of any breach of these Terms by emailing us at: accounts@storydo.co.uk. 

16.6     You authorise us to send the Content of your Book to our printers and to arrange delivery  of the same to you.  

17        We will delete any offensive Content

17.1     Any visitor to our Website is subject to this clause 17.

17.2     We are not responsible, and are under no obligation to do so, for keeping a record of any visitor to, or their activities on, our Website. However, we may, at any time and without notice or giving reason to you, comply with any law that requires us to monitor and record your activities on our Website. 

17.3     In the event that you, or someone does so on your behalf, lodge a complaint of any kind against us, you agree, without limitation, to publish details of your complaint and all associated correspondence. 

17.4     In the event that your complaint is unfounded, frivolous or vexatious, you agree to be liable for our costs to investigate your complaint and reimburse our reasonable legal fees should any such legal   fees be included.

 

18        We will protect the security of our Website

18.1     You agree to use our Website only in accordance with our Website terms and conditions of use which can be found here.

18.2     In the event that you compromise the security of our Website in any way, or allow anyone else to do so,  legal action will be taken against you.

 

19        Indemnity

 

If you are business customer, this clause will apply to you

 

19.1     You shall indemnify Storydo Ltd., against all liabilities, costs, expenses, damages and losses, including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses suffered or incurred by Storydo Ltd arising out of or in connection with:

 

19.1.1  any breach of the warranties contained in clause 6;

 

19.1.2  your breach of these Terms;

 

19.1.3  any claim made against Storydo Ltd for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with these Terms; or

 

19.1.4  any claim made against Storydo Ltd by a third party arising out of or in connection with the supply of the Book, to the extent that such claim arises out of the breach  by your employees, agents or subcontractors.

19.2     Management time to deal with the indemnity will be charged at £50 per hour.

 

20        Intellectual Property Rights

 

20.1     Intellectual Property Rights mean:  patents,  rights to inventions, copyright and related rights, utility models, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

 

20.2     We are the owner or licensee of all Intellectual Property Rights in our Website, Content and Services (for example: Storydo images, audio clips, text,  which are protected by copyright).

 

20.3     You must only use our Intellectual Property as set out in our Website terms and conditions of Use under “How you may use material on our site”. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them. 

 

20.4     If you breach these Terms, you lose your right to use our Website.

 

 

21        You have several options for resolving disputes with us 

21.1     In the event of a dispute arising between us, you have the following options to choose from:

21.2     Our complaints procedure. We will our best to resolve any problems you have with the Services or our Books through our complaints procedure details of which can be found by emailing us at: storydo.co.uk/FAQ  Please contact us about your complaint by sending an email message to: accounts@storydo.co.uk 

21.3     Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not satisfied with the outcome you can still go to court. 

21.4     You can go to court. These Terms are governed by English law. If you are a Consumer then, wherever you live, you can bring claims against us in the English courts and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. If you are a Consumer we can claim against you in the courts of the country you live in. If you are a business you irrevocably agree to submit all disputes arising out of or in connection with these Terms with you to the exclusive jurisdiction of the English courts.

 

22        Other important Terms apply to our contract

22.1     We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We will tell you in writing if this happens and if you are a Consumer we will contact you to let you know if we plan to do this. If you are a Consumer and you're unhappy with the transfer you can contact our Customer Service Team at hello@storydo.co.uk  to end the contract between us within one month of us telling you about it and we will refund you any payments you have made in advance for products not provided.

22.2     You can only transfer your contract with us to someone else if we agree to this. If you are a Consumer we may not agree if there is no good reason. If you are a business you need our agreement to transfer your contract with us and it's entirely up to us whether we give it.

22.3     If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these Terms are unlawful, the rest will continue to apply. 

22.4     Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.

22.5     Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

 

Model Cancellation Form

(Complete and return this form only if you wish to withdraw from the contract)

To : accounts@storydo.co.uk 

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

© Crown copyright 2013.